What it is Like to Work at Apps Associates – Andy

Towards the end of 2017, a friend of mine asked if I was happy in my job. I wasn’t. He worked as a Salesforce Administrator and encouraged me to explore Trailhead.com. I was impressed and felt like it was time for a change. I told my wife that my goal was to be a Salesforce Architect in less than 5 years.

I pushed hard over the next several months to complete over 100 trailhead badges and pass 5 certifications exams. I then found a local company who was looking for a Jr Salesforce Administrator and they hired me. That was in July of 2018. Over the next few years, I continued learning with different companies in different Salesforce roles until I was hired by Apps to be an Architect in May of 2021.

I’ll never forget my first project as an architect. It was a challenging CPQ implementation. Thankfully, I was surrounded by a great team. Together, we delivered several unique solutions to meet the complex requirements. Through this, and various other projects, I have learned so many great lessons about what it takes to deliver a successful implementation. Not just from the technical side, but from the human side as well.

Recently, I was given an opportunity to lead a Service Cloud implementation. It was my first time as the lead architect on a Service Cloud project. Fortunately, Salesforce provides access to terrific online resources, and I was supported by my manager and other more knowledgeable members of that project team. I am grateful to be in an environment where I can safely step outside of my comfort zone and learn new things.

I feel trusted and supported here at Apps Associates. I feel like my contributions are appreciated by my peers and by management. There are so many people here that know more than I do, and I have enjoyed learning from them. Everyone is open to improvement. Collectively, we are looking for ways to learn from and improve every project.