Apps Associates’ Advisory Services are designed to be agile for modern business needs, offering each separately or in combination based on the individual needs and desires of each business we work with.
We work with our customer’s teams to understand not only the pain points within current business processes, but also the future business requirements that must be met in order to efficiently achieve business goals. During this assessment, we will also review the current configurations of business systems and assess the implementation against best practice configurations that we see across our portfolio.
Once the assessment stage is complete, we will offer solutions recommendations based on identified gaps and opportunities to address pain points impacting short and long-term planning goals. Depending on the maturity of the current business application stack, recommendations may range from identifying the right software to evaluate that meets the business needs, assessing a troubled implementation, or even areas where change management can increase user adoption.
Apps can also assist with software selection services, including RFP creation, vendor identification, management of the RFP process, and scoring mechanisms to quantify business user feedback. With deep relationships across the system integrator community and multiple software platforms, we help customers find the right partner to assist with the implementation of the software and even support vendor negotiations to get the best price and contract terms possible.
Our business system design services are designed to be modular and flexible, so that customers can choose the parts of the services that are appropriate for their needs. Our services cross all functional areas of the business system stack, including ERP, SCM, HCM, CRM, EPM, Data & Analytics, Public Cloud, integration and automation.
At this stage of digital transformation, Global Design customers have typically selected a business systems software to implement, but need more nuance around how the software will specifically work to support the desired end outcome of the implementation—this is where Apps can help.
We recommend that customers engage in a global design phase prior to the implementation. This step allows for a deep dive into the standard system functionality and business processes, to better understand system capabilities. We also design required interfaces, master data management, data conversions, extensions, reports and change management requirements with a focus on process change, people concerns, communication, and training for a successful implementation.
For customers looking to define processes ahead of any business system evaluation and assessment, Apps business process engineering services can help establish a baseline, following these five fundamental best practices:
With the implementation of a new system and/or work process, your employees are put in a position where they need to change the way they do things, often without time to prepare or plan. This is not the best way to realize the value of your new systems and/or processes. Help your employees (and the new tools you have implemented) be successful. Change Management helps your employees learn and adapt quickly. A Change Management plan outlines clearly what the expectations are and how to meet those expectations. It facilitates learning, buy in and helps to maximize adoption. Learn More