Cloud Transformation Accelerates Financial Close and Operational Efficiency for Leading Healthcare Provider

Our customer is a $1.6 B+ multi-state healthcare organization operating [60+] facilities across North America, Asia and Europe. Facing end-of-support, high customization, and heavy reliance on outsourced IT, the company engaged Apps Associates to transition from legacy systems to a secure, scalable cloud platform spanning ERP, EPM, HCM, ADW, BICS, OACS  and OCI-based historical reporting.

The customer delivers comprehensive senior and post-acute care services, supported by a diversified portfolio that includes home health/pharmacy/ancillary services. The organization required a modern enterprise platform to standardize processes, improve reporting, and reduce operational risk while supporting growth.

Customer Overview

Objectives

  • Exit a heavily customized Oracle EBS environment approaching end of premier support 
  • Standardize finance, HR, and planning on a secure, scalable cloud platform
  • Reduce reliance on outsourced IT and stabilize core processes 
  • Consolidate historical and current data for unified reporting across ERP and HCM

Key Challenges

  • Legacy EBS with significant customization and weak systems integration 
  • Highly customized Oracle EBS nearing end of premier support; fragmented integrations; failed prior cloud attempt; heavy dependence on outsourced IT
  • Prior cloud initiative stalled before UAT after two years with another SI 
  • Complex scope spanning ERP, EPM, HCM, advanced data warehouse, and OCI infrastructure
  • Needed to implement quickly without disrupting care delivery and field operations

Customer Objectives and Challenges

Apps Associates executed a cross-functional transformation with a coordinated team of [~96] specialists, delivering an integrated Oracle Cloud footprint and a unified data platform. We created a rapid “rescue” program to deploy Oracle Cloud ERP, EPM (FCCS, EPBCS), HCM, and ADW; OCI-hosted historical reporting for EBS; extensive integrations and data conversion.

Scope and Platforms

  • ERP: General Ledger, Payables, Project Costing, Cash Management, Purchasing, Fixed Assets, Self-Service Procurement
  • EPM: FCCS and EPBCS for financial consolidation and planning
  • HCM: Global HR, Recruiting and Onboarding, Payroll, Absence Management
  • ADW: ERP and HCM reporting with seven years of historical data integrated with Fusion
  • OCI Infrastructure: EBS database in OCI for historical reporting; system administration and networking for Oracle EBS databases, SQL Server database, and upgraded ODI/ADW

Delivery Highlights

  • Rescue and re-plan of stalled program; established governance, cutover strategy, and risk controls
  • Significant integration footprint and end-to-end data conversion to ensure continuity and accuracy
  • Quarterly update alignment to reduce IT overhead and ensure long-term maintainability
  • Policy enablement within HCM, including enforcement of PTO accrual rules and timely Vertex payroll updates

Customer Solution

  • Financial Close Acceleration: Significant reduction in month- and quarter-end close cycles 
  • Workforce Efficiency: Reduced weekly absence processing time and policy compliance via automated PTO enforcement 
  • Decision-Ready Reporting: Consolidated ERP and HCM reporting through ADW, combining historical EBS and Fusion data 
  • Visibility and Control: Improved manager access to workforce information and standardized processes across locations 
  • Operational Resilience: Cloud platform with quarterly updates reduces reliance on outsourced IT and improves maintainability

Customer Results

By transitioning from a highly customized, end-of-support legacy landscape to an integrated Oracle Cloud platform, the customer achieved measurable gains in financial close speed, process standardization, and reporting clarity—while reducing operational risk and IT dependency. The unified ERP, EPM, HCM, ADW, and OCI foundation positions the organization for continued growth and continuous improvement.

Conclusion

About Apps Associates

Apps Associates is a premier enterprise applications and technology advisor, counseling and executing across every stage of the enterprise transformation journey—not just the destination. For more than two decades, Apps Associates has closely collaborated with decision makers across nearly every industry, offering end-to-end integration, modernization, and cloud migration services. By helping to break down the silos within today’s most complex business challenges, Apps Associates is unlocking solutions and efficiencies that scale into future opportunities. Learn more at appsassociates.com or follow on LinkedIn.

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