Oracle Cloud ERP & SCM Implementation for a Leading Rehabilitation Hospital

The customer is a prominent 93-bed rehabilitation hospital based in Colorado, specializing in the neurorehabilitation and research of patients with spinal cord and brain injuries. As a not-for-profit, stand-alone national center of excellence, the hospital has been operational since 1956 and has treated more than 34,500 patients. 

Before implementing Oracle Cloud ERP & SCM, the hospital relied on disparate legacy systems, including MEDITECH 5.67 for financials and materials management, and separate HR/payroll system. These systems caused inefficiencies in operations, delayed financial close processes, and presented challenges in management reporting and inventory tracking. Additionally, their grants management process was being tracked manually in spreadsheets, lacking integration with key payroll data, which created extra administrative burden and reduced visibility into grant progression.

The rehabilitation hospital sought to enhance their patient care quality by:

• Upgrading and integrating their financial, inventory, and grants management systems.
• Improving management reporting and accelerating the financial close process.
• Streamlining grants management for greater transparency and efficiency.
• Transitioning smoothly from outdated systems to a cohesive Oracle ERP and SCM solution.

After evaluating multiple solutions such as Microsoft 365, Infor, Premier, and Acumatica, the hospital selected Oracle Cloud ERP & SCM for its comprehensive features and cost efficiency. Apps Associates, in collaboration with Oracle, implemented a custom solution that integrated with existing systems like Epic for electronic health records, and expanded the solution to integrate Oracle Cloud Grants Management.

As part of the Phase 2 implementation, Apps Associates replaced the manual grants tracking workflow with Oracle Cloud Grants Management, which streamlined the approval process, created time savings for approvers, and integrated with the hospital’s UKG payroll data and Vena budget planning system. This provided a real-time view of grant progress across the Business Office and Research Department, enhancing user experience and improving workflow.

The implementation of Oracle Cloud ERP & SCM and Grants Management, facilitated by Apps Associates, delivered key benefits:

• Centralized procurement processes, leading to significant time and cost savings.
• Implemented punchouts with multiple suppliers, leading to increased control of expense purchases across the organization.
• Centralized and automated supply chain processes leading to increased accuracy and timeliness of supply replenishment
• Simplified invoice and procurement approval workflows, saving time each week.
• Enhanced grants management with a real-time view of progress, improving workflow efficiency and user experience.
• Consolidated systems across business units, allowing more time for patient care.
• Ongoing managed services support through AppsAssurance for Oracle Cloud Financial, SCM, and now Grants Management.

The successful deployment of Oracle Cloud ERP & SCM, including the newly implemented Grants Management solution, has resulted in improved operational efficiency and increased focus on patient care. The system supports the rehabilitation hospital’s continued commitment to excellence in healthcare and research, providing a strong foundation for future technological advancements and operational growth. The hospital plans to further optimize its Oracle solutions, expanding capabilities across other business areas to maintain its leadership in rehabilitation and research.