Apps Associates Helps Electric and Water Utility Map the Road to WACS

Apps Associates partnered with a Public Works Commission to conduct a comprehensive Cloud and WACS Assessment, encompassing a series workshops, an analysis overview and targeted recommendations.  The client’s legacy solutions included Oracle WAM v1 and Oracle EBS and recommended implementation solutions included Oracle WACS, Oracle EBS, and Oracle Field Service.

Overview of Engagement

  • WAM v1 Customization Assessment & fit/gap analysis
  • Work Management Lifecycle Process Documentation
  • Integration Workflow Assessment
  • Business Pain-Point Understanding and Solution Recommendations
  • Global Design Proposal for Configuration, Conversions, Integrations, Workflows, Reporting, etc.
  • Project Management Methodology Recommendations

Phase One Assessment – WACS/EBS Solution Fit

  • Planning Impact: Key Global Design decisions not assessed until after project was well underway. Project timeline and scope altered greatly as a result.
  • Project Methodology: Varying methodologies of multiple vendors needed to be aligned in a single timeline and approach
  • Integration/Extension:  End-to-end processes need to be determined early on to properly scope configuration and development work.
  • Conversion/Migration: Conversion can impact business process (and vice versa) greatly. Proof of concept is key to defining the proper conversion since WAMv1 to WAMv2 is NOT one-to-one.
  • Roadmapping: Have the long-term goals in mind! Future projects (i.e. payroll vendor changes, ERP migrations, Cloud Infrastructure/Integration migration) need to be mapped early on to understand the need for temporary bridges

Project Outcomes & Lessons Learned

  • 6 weeks of workshops
    • Discussions with stakeholders
    • Documentation of business and system workflows
    • Identification of pain points
  • Workshops and analysis overview
    • High level to-be functional and solution narratives
    • To-be business and system recommendations
    • Current and/or future-version WAM/WACs/EBS/ERP implementation recommendations

Scope and Timeline

  • Solutions focused on the GIS/OFS-WAM-EBS footprint and FPWC’s migration to WACS and (future) Fusion Cloud ERP
  • Solutions were aimed at utilizing out-of-box functionality wherever possible
  • Recommendations offered a path for reducing, eliminating, replacing, or retrofitting customization within the WAM/EBS framework
  • Recommendations included changes to business processes or focus on best and standard practices

Focused Recommendations

About Apps Associates

Apps Associates is a premier enterprise application leader with a customer-first focus, who for more than two decades, has helped organizations innovate through digital transformation initiatives. Customers such as Brooks Automation, Hologic Inc., Edwards Vacuum, and Take Two Interactive Software turn to Apps Associates for end-to-end strategic counsel, system integration and the services required to solve their most complex business challenges—applying expansive expertise in data and analytics, application modernization, automation, digital systems, technology and operations and change management.

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