The customer is an acute care hospital located in Maryland, with more than 300 beds and some of the most advanced technologies available. Services include a special care nursery, a level III trauma program, a primary stroke center, and a wound center, as well as a cardiac diagnostic laboratory. Other hospital services that address outpatient needs are a Cancer Center, Physical Therapy, and the Center for Clinical Research. State-of-the-art medical technologies at the Medical Center include advanced 3T magnetic resonance imaging (MRI), single-photo-emission computed tomography (SPECT) scanners, daVinci and ROSA surgical robots, and cardiac interventions.
About Customer
Key Challenges
The Medical Center faced several key challenges that necessitated a shift in their technological infrastructure:
- The migration from the older Meditech platform to Epic for clinical applications highlighted the need to update their ERP and SCM systems.
- Expansion plans required a scalable system that could grow with the organization over the next decade.
- Concurrently, an update to the latest version of GHX software was essential.
Pain Points
Apps Associates collaborated closely with the Medical Center to deploy a tailored Oracle Cloud solution. Key highlights of the solution include:
- Deployment of specific Oracle modules such as General Ledger, Accounts Payable, Accounts Receivables, Fixed Assets, Cash Management, Expenses, Procurement, Inventory, Product Information Management, EPM Planning and Budgeting Cloud Services, and Fusion Data Intelligence.
- Over 30 integrations were implemented to automate processes, including:
- EDI transactions facilitating touchless buying for over 300 suppliers via GHX.
- Automated item price updates using Oracle’s External Purchase Price capabilities, processing new, updated, and expiring contracts for over 1,000 manufacturer and local contracts.
- Integration with 35 Pyxis machines, processing 600 supply orders daily.
- Integration with the EPIC system for 600 daily supply usage updates.
- Integration with the hospital patient system for timely patient refunds.
- Integration with key partner Group Purchasing Organizations providing analytical data for best pricing based on volume of spend.
- Automated replenishment using Oracle’s Min/Max processing for four areas in the hospital.
- Implementation of Oracle Integrated Document Recognition (IDR) for invoice details capturing.
- Robust invoice approval process to ensure spend compliance for non-PO and capital purchases.
Solution
Results
The Oracle Cloud deployment introduced significant efficiencies to the Medical Center’s operations:
- Highly automated data flow between the ERP/SCM system and other systems, with over 38 integrations deployed.
- 30% Reduction in Operational Costs: Automated processes and integrations reduced manual workload and operational costs by 30%.
- 50% Increase in Process Efficiency: Streamlined workflows and automated data handling resulted in a 50% increase in overall process efficiency, especially in the areas of materials replenishment.
- 25% Improvement in Compliance Rates: Enhanced compliance monitoring and automation improved regulatory compliance rates by 25%.
Integrations Deployed
38
Reduction in Operational Costs
30%
Increase in Process Efficiency
50%
Improvement in Compliance Rates
25%
The Medical Center plans to continue its digital transformation initiatives with the following:
- Implementing additional Oracle Solutions to support organizational growth.
- Establishing additional practices and a medical school.
- Further integration with RF-Smart to enhance business processes for PAR replenishment storage areas at the point of care.
- Maintenance of periodic replenishment levels and automatic replenishment of low items.
- Implementation of Intelligent Account Combination Defaulting using AI and machine learning algorithms to predict and default segment values on accounts payable invoice lines.
By partnering with Apps Associates, this Medical Center based in Maryland, not only addressed their immediate technical challenges but also laid a strong foundation for future growth and innovation.
Future Plans
About Apps Associates
Apps Associates is a premier enterprise applications and technology advisor, counseling and executing across every stage of the enterprise transformation journey—not just the destination. For more than two decades, Apps Associates has closely collaborated with decision makers across nearly every industry, offering end-to-end integration, modernization, and cloud migration services. By helping to break down the silos within today’s most complex business challenges, Apps Associates is unlocking solutions and efficiencies that scale into future opportunities. Learn more at appsassociates.com or follow on LinkedIn.