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What is Robotic Process Automation (RPA)?

Artificial Intelligence and Automation are two hot topics in tech. With the increased availability of automation tools, many users are wondering how they can implement these time-saving tools to benefit their business. Robotic Process Automation, or RPA, is a fantastic starting point for creating more efficiency and automation in your business.

What is Robotic Process Automation (RPA)?

Robotic Process Automation, or RPA, is the outsourcing of repetitive tasks and sequences to a robot-in-training that helps transform businesses by using automation to evolve with speed and accuracy. The software bot is always working for your organization, it doesn’t need sleep and it doesn’t make mistakes.

Bottom line: you can take the mundane, repetitive, time-consuming, and computer-based tasks off your employees’ plates, giving them extra hours in their day for higher value, more meaningful work. Robotic-Process-Automation-Blog-Image-1

How does RPA benefit my business?

RPA not only benefits your organization, but it also benefits your employees. It is a path to streamline an array of routine business tasks. When your organization utilizes RPA for high volume, stable, repeatable tasks that have specific inputs and outputs, your organization and employees can reap solid ROI.

Organizations like implementing RPA because it can help them improve productivity across a wide range of constituents including users, customers, and employees.

The main benefits of RPA bots include:

  • Accuracy
  • Elimination of human error
  • Ability to scale
  • Improved service levels

With RPA you can build flexibility, agility adaptability and cost efficiency into your processes.

Which tasks can I automate using RPA?

The most common question App customers have is which tasks or processes are the best candidates for RPA. We find that automating the following use cases can lead to big impacts on your business:

  • Uploading and downloading of files to/from FTP servers
  • Interacting with databases
  • Reading/Writing JSON files
  • Data Scraping
  • Sending Email notifications
  • Screen Recording
  • Scheduling of processes
  • Reading CSV files from local machines
  • Perform Credentials masking
  • Looping structures
  • Integration using Web services

In addition, tasks that are tedious, high volume, and structured fare well when replicated using RPA.

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The Apps approach to RPA

At Apps Associates, we have more than 20 years of experience helping clients solve business problems through technology. When it comes to automation, we developed a four-step methodology that sets our customers up for success: Assess, Develop, Adapt, Maintain.

Let’s break down what the A.D.A.M. approach to RPA entails:

  1. Assess
      We take the time to get to know your business processes and identify tasks that may be burdensome, time-consuming, or inefficient. We identify the areas where RPA could make a big impact, focusing on ROI.
  2. Develop
      Taking the plan we created in the assessment stage, our team gets to work building your bot. We document the process along the way so you can feel confident in business continuity.
  3. Adapt
      A.I. is constantly evolving and can mean big changes for your employees. Apps is committed to change management and ready your team for the new bots and technology. We focus on assuaging fears and trepidation, addressing these emotions with detailed learning aids.
  4. Maintain
      We offer 24/7 bot monitoring as needed, with automatic service request creation. You and your team can rest assured that it is working for you while you focus on higher-impact tasks in your business.

At Apps Associates, we are system-agnostic and can provide services across several major technology platforms. You can leverage our vast knowledge of Oracle Applications Cloud, on-premise systems/modules, our Salesforce knowledge, and our AWS/Analytical skill set to improve your business processes while implementing RPA.

Let Apps help you get started to determine if RPA is right for you.

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