Providing excellent customer service is challenging. All agents should take on an equal amount of work on cases and managing leads. Not only do businesses have to meet and exceed growing customer standards for service, but they must do so across various communication channels, including messaging, voice, chat, and email. That’s why it’s crucial for…
Read MoreKeeping Pace with Evolving Financial System Needs of Life Science Start-Ups
Start Up: Starting a company is no easy task – overdue bills to pay, constant forecast revisions, exhaustive financing efforts, detailed results reporting. It takes time to get systems in place. Some may enjoy that challenge 😀 . However, at this stage, most controllers will find themselves in a disjointed system landscape that looks something…
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